Best Practices

We are committed to provide superior customer service within the Supply Chain Industry.

As an active member of the Transportation Intermediaries Association (TIA), we conduct our business by a national Code of Ethics.  To maintain quality standards and expand our expertise in the logistics industry, we participate in TIA’s Platinum Performance and Certified Transportation Brokerage Programs.

M2 Logistics, Inc. maintains graduates of the TIA Certified Transportation Broker (CTB) program.  This program was developed by TIA to meet the educational needs of brokers and to expand basic knowledge of the brokerage and transportation industry.

The Platinum Performance Program (P3) is a contractual best practices agreement for property brokers, freight forwarders, motor carriers, and freight bill audit/payment companies that desire to achieve a higher level of customer service and operating performance.

P3 is a program developed by the Transportation Intermediaries Association (TIA) for its members, brokers, and forwarders as well as freight bill audit/payment and trucking companies wishing to conduct business using common terms and conditions.

P3 brings a new level of trust and performance to broker/forwarder-motor carrier relationship.  The result will be reduced costs, increased profits, and improved performance.


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